Capabilities

Complete IT expertise, all under one roof.

Cascadia Technology Advisors provides managed IT services and project work for small and midsize businesses across the Portland metro: accounting firms, manufacturers, professional service companies, distributors, contractors, and multi-location businesses. We work across Microsoft 365, servers, virtualization, networking, VoIP and phone systems, backups, cybersecurity, and AI, so nothing gets left behind between vendors.

Services

Two ways to work together.

Some businesses need a steady hand on their technology week to week. Others need a specific project done right. CTA does both, and it is common to start with one and grow into the other.

Ongoing support

IT that is handled, so you can stop thinking about it.

Day to day, technology creates a steady stream of small things: a workstation acting up, a user who needs access, a printer that will not cooperate, a question about whether something is safe to click. On their own they are minor. Left unmanaged, they pile up and quietly slow your whole team down.

I handle that stream for you. You get a responsive point of contact who already knows your environment, so problems get solved quickly and nothing falls through the cracks. Over time I also keep an eye on the bigger picture, flagging the things that are worth addressing before they become emergencies.

What ongoing support covers
  • Help desk and troubleshooting for the issues your team runs into
  • User setup, offboarding, and access management
  • Server, network, and workstation monitoring and upkeep
  • Backup and recovery you can actually count on
  • Security hygiene and patching
  • A technology partner who knows your business and picks up the phone
Projects

A specific job, done right the first time.

Sometimes you do not need ongoing help, you need one important thing done well. These are the projects where experience matters, because the cost of getting them wrong shows up long after the work is finished.

Whether it is a move, an upgrade, or a modernization you have been putting off, I plan it properly, communicate clearly along the way, and make sure it lands without surprises or downtime you did not agree to.

Projects I take on
Services in detail

Every system your business depends on, in good hands.

Microsoft Partner

Email, files, network, phones, backups. These are the systems your team touches every day. Each one below is something I plan, support, and keep ready for where your business is headed.

01 · Microsoft

Microsoft 365, Azure, and Server

As a Microsoft Partner, I support the full Microsoft suite for small and midsize businesses: Microsoft 365, Azure, Exchange, SharePoint, and Windows Server. I have managed environments from Server 2003 through Server 2025, and every version of Exchange in between.

Cloud & identity

  • Microsoft 365 tenants, licensing, and admin
  • Microsoft Azure infrastructure and Entra ID
  • Conditional access, MFA, and hybrid identity
  • Intune device management and Autopilot

Server workloads

  • Windows Server design, upgrade, and hardening
  • Active Directory, DNS, DHCP, and Group Policy
  • Exchange, SharePoint, and Microsoft SQL Server
  • Hyper-V virtualization and Remote Desktop Services
02 · Infrastructure

Servers, virtualization, and hybrid environments

I design, deploy, and operate on-premise, cloud, and hybrid infrastructure for small and midsize businesses. Everything planned as one system, not a stack of loosely connected pieces.

Servers & virtualization

  • Dell and HPE server sizing, procurement, and deployment
  • Virtualization on Hyper-V, VMware, and Proxmox
  • File services, DFS, and storage architecture
  • Cloud migration and hybrid workload placement

Remote access

  • Remote Desktop Services and terminal servers
  • Site to site and client VPN
  • Zero Trust and Secure Access Service Edge (SASE)
  • Secure remote work for distributed teams
03 · Networking & Voice

Networking, Wi-Fi, and VoIP phone systems

Reliable Wi-Fi, smart firewalls, and phones that just work. I design, install, and support the whole network, wired and wireless, on-premise or cloud.

Network

  • Fast Wi-Fi that reaches every corner of the office
  • Backup internet so an outage doesn't shut you down
  • Firewalls that block phishing and malware without slowing anyone down
  • Multi-site connectivity and SD-WAN

Phone systems & voice

  • Hosted VoIP and UCaaS platforms for cloud-based calling
  • On-premise PBX design, install, and support
  • Microsoft Teams Phone integration
  • Call flows, IVR, number porting, and carrier coordination
04 · Continuity

Backup and disaster recovery

Backups only matter if they restore. I design, test, and document recovery so a ransomware event or hardware failure is an inconvenience, not a catastrophe.

Protection

  • Veeam backup for servers, endpoints, and Microsoft 365
  • 3-2-1 architecture with immutable copies
  • Off-site replication and long-term retention
  • Endpoint, server, and cloud data coverage

Recovery

  • Ransomware response playbooks
  • Regular restore testing on a set cadence
  • Recovery targets sized to the business
  • Business continuity planning
05 · Security

Cybersecurity for small and midsize businesses

Practical, layered security that fits the size of your business. Not overkill, not underdone. More on cybersecurity

Prevention

  • Endpoint detection and response (EDR), Business-grade antivirus
  • Network detection and response (NDR)
  • Email security, anti-phishing, SPF, DKIM and DMARC
  • Zero Trust Network Access (ZTNA) and Secure Access Service Edge (SASE)

Awareness

  • Security awareness training
  • Simulated phishing campaigns
  • Vulnerability scanning and remediation
  • Incident response coordination
06 · Support

Managed IT and day-to-day support

The work that keeps your people working. Procurement, provisioning, licensing, and the small fixes that add up.

Devices & licensing

  • Dell and HPE workstation and laptop procurement
  • Standard workstation and laptop images
  • Microsoft licensing and renewals
  • Printer, scanner, and peripheral management

Helpdesk

  • Responsive help desk with a real point of contact
  • On-site visits across the Portland metro
  • User onboarding and offboarding
  • Vendor coordination so you do not have to
07 · AI

Practical AI integration for business

I help businesses evaluate, deploy, and secure Microsoft Copilot, ChatGPT, and Claude so employees can safely use AI without exposing sensitive company information. Honest guidance on what is ready today, what is still hype, and where AI actually earns its keep.

Platforms we deploy

  • Microsoft Copilot rollout
  • ChatGPT (OpenAI) for teams
  • Claude (Anthropic) for teams
  • Prompt libraries and staff guides

Strategy & Governance

  • Permission cleanup before Copilot goes live
  • Business data kept out of AI training
  • Workflow automation with Power Automate
  • Straight answers before you sign a subscription
Where we work

Business IT support across the Portland metro.

Cascadia Technology Advisors is based in Sherwood, Oregon and works with small and midsize businesses across the Portland metro. Local means on-site help is a short drive, not an all-day event.

Home base

Business IT support in Sherwood

CTA is headquartered in Sherwood, Oregon and is a member of the Sherwood Area Chamber of Commerce. Sherwood businesses get our fastest response times and on-site help the same day when it is needed.

Business IT support in Tigard

Cascadia Technology Advisors provides IT support to Tigard businesses along 99W and the Bridgeport corridor. Common work includes managed IT, Microsoft 365 administration, business phone systems, and network support, with on-site help available whenever remote is not enough.

Tualatin business IT support

CTA supports offices and light-industrial businesses across the Tualatin business parks near I-5 and I-205. Typical work includes server rooms, warehouse Wi-Fi, VoIP and hosted phone systems, and the everyday helpdesk work that keeps operations moving.

Business IT support in Wilsonville

Wilsonville businesses along the French Prairie corridor get the same responsive support as our closest neighbors. Common projects include server refreshes, phone system cutovers, Microsoft 365 migrations, and cybersecurity fundamentals for growing teams.

Business IT support in Newberg

Cascadia Technology Advisors supports Newberg businesses across wine country professional services and Yamhill County manufacturing. Kyle worked with businesses across this area for years before founding CTA, so the region is familiar territory.

Business IT support in Beaverton

Beaverton small and midsize businesses in and around the Silicon Forest work with CTA for Microsoft-centric infrastructure, Azure and Entra identity, secure remote work, and the kind of hands-on local partner larger MSPs do not offer.

Also serving

Lake Oswego, West Linn, Hillsboro, McMinnville, Canby, Forest Grove, Gresham, Portland, and Vancouver WA. If your business is in the Portland metro or the north Willamette Valley and you need a responsive local IT partner, CTA is probably a fit. Remote support is available nationwide.

A good fit

Built for businesses that run on technology.

Most CTA clients have between 10 and 100 employees and depend on technology every day. If you have outgrown break-fix support but do not need a full-time IT department, this is probably a fit.

Whether you are looking for ongoing support, a specific project, or a second opinion on your current setup, start with a short conversation.

Start a conversation